- be extraordinary
Managed IT Services for
Los Angeles Law Firms
Protect client information, reduce daily interruptions, and get clear technology guidance from an IT partner that understands how law firms actually work.
Your clients trust you with sensitive information. Your technology should support that responsibility without slowing your firm down, creating avoidable risk, or forcing your attorneys and staff to become their own IT department.
since 2014
in North America
in Los Angeles
Your law firm may have legal software, but that does not mean your technology is managed.
Xentric Solutions provides managed IT services for Los Angeles law firms, including helpdesk support, cybersecurity, backup and disaster recovery, Microsoft 365 management, secure remote access, business phones, vendor coordination, and IT planning.
We help law firms protect client information, reduce avoidable interruptions, support attorneys who work remotely, and make better technology decisions with a technology partner that understands the pace and pressure of legal work.
- the problem
Most law firm IT problems start quietly
Most firms do not realize their IT is under-managed until something breaks.
A backup was never tested. A workstation was overdue for replacement. Remote access was held together with workarounds. Security settings were inconsistent from one device to another. Nobody was reporting on it, planning for it, or explaining what needed attention.
Then something happens.
A hacked email account. A missing file. A ransomware scare. A server failure before a deadline. A staff member clicks a link that looked legitimate. Suddenly, the firm is not just dealing with an IT problem. It is dealing with client communication, lost time, stress, and uncertainty.
The most common thing firms realize at that point is simple:
They thought they were covered. They just did not know what was missing.
Quiet IT problems become expensive problems
Quiet problem:
Untested backups
What it can turn into:
Panic during ransomware, deletion, or hardware failure
Quiet problem:
Aging equipment
What it can turn into:
Surprise expenses and avoidable downtime
Quiet problem:
Poor documentation
What it can turn into:
Every issue starts from scratch
Quiet problem:
Remote workarounds
What it can turn into:
Convenience that creates risk
Quiet problem:
No planning
What it can turn into:
Technology decisions made under pressure
- the case management gap
Your legal software is not your IT department
If your case management platform is working, it is easy to feel like your technology is covered.
It is not.
Clio may manage your cases. NetDocuments may manage your documents. MyCase may help organize your matters, billing, and client communication.
But those platforms do not manage the full technology environment your firm depends on every day.
They do not manage your computers. They do not configure Microsoft 365. They do not test your backups. They do not secure your email. They do not manage your user accounts, phones, printers, network, devices, or remote access. They do not make sure a former employee is fully offboarded. They do not train your staff to recognize phishing or wire fraud attempts.
And when something goes wrong outside their platform, their support team cannot help you.
That is the gap many firms do not see until there is a problem.
Xentric manages the technology around your legal software, coordinates with vendors when needed, and helps make sure the systems your firm relies on are supported, secured, documented, and planned.
Your legal software may run a big part of your firm.
But your firm does not run on software alone.
Your legal software vendor usually supports:
- Issues inside their platform
- Software-specific settings
- Their application uptime and support
- Product documentation or platform training
They support the software your firm uses.
Xentric manages and supports:
- Computers, devices, users, and access
- Microsoft 365, email, Teams, SharePoint, and OneDrive
- Backup, recovery, security, and remote access
- Vendor coordination and technology planning
- The technology environment that software depends on
We support the environment your firm depends on.
- the stakes
Law firms cannot treat IT like a generic office utility
Law involves document-heavy work, tight deadlines, confidential information, client communication, financial details, and a constant need for secure access.
That changes what “good IT support” needs to look like.
California attorneys have responsibilities tied to competence and confidential client information. In practical terms, those responsibilities now touch the systems your firm uses every day: email, cloud storage, remote access, document sharing, user accounts, mobile devices, and every computer your attorneys and staff rely on.
That does not mean you need to become an IT expert.
It means your firm needs technology decisions, security controls, and support processes that reflect the realities of legal work, not a one-size-fits-all office setup.
Beyond the professional obligations, there is the practical reality: your reputation is built on trust. A hacked email account, leaked document, wire fraud attempt, or ransomware event can damage a client relationship that took years to build.
The size of your firm does not change how that looks from the outside.
- outcomes
What well-managed IT looks like for your firm
Good IT should reduce the number of surprises your firm has to deal with.
Keep the work moving
Fewer interruptions for attorneys and staff.
- Secure access from anywhere
- Faster support
- Planned hardware replacement
Stay in control
Cleaner access, stronger security, and recoverable data.
- Cleaner permissions
- Consistent security
- Tested backups
Support what comes next
Technology that can grow with your firm.
- New attorneys onboard cleanly
- New offices are planned instead of improvised
- Technology decisions happen before they become urgent
Based on our own client experience and long-term relationships
CRN MSP 500 Pioneer 250 recognition
Expertise.com 2026 Los Angeles ranking
- what we offer
Some of the ways we support law firms
Your firm does not need a pile of disconnected tools. It needs a managed technology environment where support, security, backup, access, communication, and planning work together.
Helpdesk and employee support
When something is not working, your attorneys and staff can reach us directly. They get timely support, clear answers, and practical communication without technical runaround.
Workstation, server, and network management
We monitor, maintain, and update the equipment your firm runs on. When hardware is aging, performance is slipping, or something needs attention, you hear about it before it becomes a crisis.
Microsoft 365 and email management
We manage Microsoft 365 licensing, configuration, email security, Teams, SharePoint, OneDrive, user accounts, permissions, and the security settings many firms leave at defaults.
Cybersecurity and access protection
We use layered controls to help protect your firm’s accounts, devices, users, email, and data. That may include MFA, endpoint protection, DNS filtering, email security, account controls, cybersecurity awareness training, and monitoring.
Backup and disaster recovery
A backup is not a backup until recovery has been tested. We help design, monitor, and review backup systems so your firm is not relying on assumptions when something goes wrong.
Secure remote access
Attorneys need to work from home, court, client locations, and multiple offices. We help make that possible without relying on shared passwords, unmanaged devices, or risky shortcuts.
Legal software and vendor coordination
We do not replace your legal software provider. We support the environment around platforms like Clio, NetDocuments, MyCase, PracticePanther, Smokeball, and others. When an issue touches both your systems and the vendor’s platform, we help coordinate so your staff is not stuck in the middle.
Secure document sharing
Email is not always the right place for sensitive document exchange. We help firms use more controlled ways to share files, manage access, and reduce unnecessary exposure.
Business phones and communication
Through Xennect, we provide managed VoIP business phone service with call routing, mobile app access, voicemail, menu trees, and ongoing support.
Lifecycle planning and IT reviews
We track your hardware, review your setup, flag what is coming, and help plan technology decisions around your firm’s direction.
Want a clearer picture of what law firm IT should actually cover?
Download our guide, Running a Law Firm Without Losing Time, Data, or Client Trust, and learn how the right technology helps prevent the issues most firms live with every day.
- communication and clarity
IT should not feel like one more case your firm has to manage
Your staff should not be explaining the same issue twice, guessing who to call, chasing a provider for an update, or wondering whether anyone is actually watching the environment.
That is the hidden cost of reactive IT.
Small issues keep returning because nobody is looking at the bigger pattern.
Even when tickets eventually get resolved, the firm still loses time, focus, and confidence. Attorneys get pulled into technology conversations they should not have to manage. Staff members become the unofficial IT coordinator.
We take a managed approach so your firm is not left holding the pieces together.
We document your environment, track your assets, communicate through tickets and projects, and review what needs attention before it turns into a surprise.
When IT Feels Unmanaged
What law firms often experience
“We never know what is happening.” |
“Nobody warned us this was aging out.” |
“Every issue starts from scratch.” |
“We only hear from IT when something breaks.” |
“Our staff keeps playing IT.” |
What Xentric provides
Clear updates on tickets, projects, and next steps |
Hardware lifecycle tracking and planning |
Documentation, history, and continuity |
Recurring reviews and proactive recommendations |
Direct support for attorneys and employees |
Structured and Supported
- what we offer
Law firms choose partners through trust
Many of our law firm relationships started because one attorney referred another attorney to us.
That matters because law firms are careful about who they trust with their systems, their client information, and their reputation.
We take that referral trust seriously, and we work to earn it through responsive support, clear communication, consistent follow-through, and long-term accountability.
- Supporting Los Angeles law firms since 2014
- Ranked CRN MSP 500 Pioneer 250
(Top 250 in North America servinge SMBs) - Ranked Expertise Top 19 Managed IT Service Providers in Los Angeles
- Law firm relationships built through referrals
“They have taken care of all our IT needs for years, including our phone systems. We have so much peace of mind knowing that we can reach out whenever we have a hiccup.”
Talia Nicoghosian
KCNS Law Group, LLP
“As a small business owner, I am impressed with the competitive prices, excellent professional service, and quick turn-around time with Xentric Solutions for all of my IT needs.”
Alexander Tsimanis
Law Office of Alexander Tsimanis, APC
“Arthur and the team at Xentric Solutions respond quickly when an IT concern arises and get it resolved without causing my business’s services to be “down.” All my staff adore him for being there for us when we need tech help!”
Joy Kraft
Kraft Miles, A Law Corporation
“We are so pleased and thankful for the outstanding service Arthur & his team have provided us since day 1.”
Leyla Zerehi
Zerehi Waymire Trial Attorneys
“During the last 5 years as my business grew, the ease with which I was able to adapt to changes really set me apart from my competitors. My firm would not have made it through the Pandemic without the help from Xentric Solutions.”
Nikki Grigoryan
Grigoryan Law
“Xentric Solutions has been handling our IT needs for years. They are extremely helpful, responsive, professional and always looking out for our best interests. We don’t know where we would be without their assistance and support. We simply cannot say enough about how pleased we are with Xentric Solutions.”
Hilary Satzman
Satzman & Associates
- how we move things forward
Getting started should feel clear, not complicated
Conversation
We talk through what is working, what is frustrating, and what feels risky or unclear.
Review
We look at your users, devices, Microsoft 365, security, backups, vendors, and support needs.
Transition
We move support over carefully and start managing your environment with structure.
Start a conversation
- faq
A few things you might be wondering
We work across industries, but law firms are one of our primary verticals. We have worked with Los Angeles law firms for years, and that experience shows in how we approach security, support, communication, remote access, software vendors, and the pace of legal work.
You should not have to explain why deadlines, confidentiality, document access, or client communication matter.
Yes. Your legal software provider supports their platform, but they usually do not manage the rest of your technology environment.
Your firm still needs support for computers, email, Microsoft 365, cybersecurity, backups, phones, remote access, printers, onboarding, offboarding, and vendor coordination.
We do not replace your legal software provider. We help support the technology around it and coordinate with them when issues overlap.
Many IT providers are reactive. They fix things when you call, but they may not be monitoring systems, tracking hardware, documenting the environment, reviewing security, testing backups, or helping the firm plan ahead.
Our managed approach looks at the full environment. We support your users, maintain your systems, identify risks, coordinate vendors, and help reduce surprises over time.
Yes. We help manage backup and disaster recovery so your firm is not simply assuming its data can be restored.
Backup needs to be monitored, reviewed, and tested. Your firm should understand what can be recovered, how long recovery may take, and where the biggest risks are before there is an emergency.
Yes. We help reduce risk through layered controls such as MFA, email security, DNS filtering, endpoint protection, monitoring, access controls, and cybersecurity awareness training.
Wire fraud is especially dangerous because attackers often target people, not just systems. The goal is to make your firm harder to compromise, help your staff recognize suspicious requests, and improve your ability to respond when something looks wrong.
Yes. Cybersecurity awareness training helps attorneys and staff recognize phishing, social engineering, suspicious links, fake login pages, wire fraud attempts, and other common attacks.
The goal is not to turn your employees into security experts. The goal is to help them pause before one click becomes a much larger problem.
Yes. We help firms support remote and hybrid work with secure access, MFA, device management, Microsoft 365 controls, remote desktop options where appropriate, and better policies around where firm data lives.
Remote work should not depend on risky shortcuts.
Yes. We help law firms evaluate and use more controlled ways to share documents, including client portals, approved cloud systems, and secure file-sharing tools.
The right approach depends on how your firm works, what systems you already use, and how much control or tracking you need.
Yes. We manage Microsoft 365 licensing, configuration, email security, Teams, SharePoint, OneDrive, user accounts, permissions, and security settings.
Microsoft 365 is powerful, but many firms leave important settings at defaults or configure them inconsistently. We help clean that up.
We work alongside the platforms your firm uses, including tools like Clio, NetDocuments, MyCase, PracticePanther, Smokeball, and others.
Those vendors support their own platforms. We support the surrounding technology environment and help coordinate when issues overlap.
We manage both ends.
New hires get the right accounts, access, devices, software, and security settings. When someone leaves, access is disabled properly so former employees do not retain access to email, files, systems, or firm data.
Yes. It is much easier when we are involved before the move rather than after.
We can help plan internet, network equipment, phones, workstations, printers, wireless access, remote access, and the technology standards needed to keep the new location consistent with the rest of the firm.
We are generally the best fit for firms with at least 10 users, because that is where the need for structure, security, support, documentation, and planning becomes more important.
If your firm is smaller but growing, we can still have a conversation and help determine whether there is a fit.
Our managed IT services are typically structured as a predictable monthly agreement based on the number of people, devices, services, and security needs involved.
The goal is to make support easier to use, not something your team avoids because every question creates a surprise invoice.
Start with a short conversation.
We will talk through what is working, what is frustrating, what feels risky or unclear, and what your firm may need next. From there, we can determine whether it makes sense to review the environment more closely.
Your guide to finding the right IT support
Created to help you evaluate options more clearly, ask better questions, and make a more confident decision.
No strings attached
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