IT Services that provide
CONSISTENT PRODUCTIVITY
for your Law Firm
Don't let IT issues set you back.
Technology is the greatest enabler of productivity, or one of the largest hurdles if not set up right. You can lose days or even weeks because the technology at your firm is not properly managed.
Your practice deserves the best results and Xentric is here to help you achieve them. Our team of experts is dedicated to enhancing your security, boosting performance, and taking care of all your IT needs in the most efficient and cost-effective way possible.
We understand your challenges because we specialize in supporting law firms.
Access to specialized skills and resources
Improved security and performance
Increased efficiency and reduced costs
Proactive Maintenance and Monitoring
Our IT services manage your tech,
allowing you to focus on your cases.
IT Solutions
We handle everything IT. Our goals are to get your firm running smoothly and securely on every level.
Eliminate your issues with
XenManaged Services
Your business deserves the peace of mind that comes from knowing your IT infrastructure is in capable hands.
With our combination of maintenance and support, you’re securing a partner in your business’s journey towards uninterrupted success and growth.
Say goodbye to the pain of IT neglect and hello to a future of smooth, seamless operations.
XenManaged | Workstation
Unlimited Support
Our team is here for your team - just Email, Text, or Call
Local Los Angeles Team
No outsourcing to other countries. You reach out and it's us that responds! We cover all of LA both remotely and in person when needed.
Workstation Monitoring
Workstations are monitored, maintained, and patched to ensure they are performing as expected and safeguarded against software vulnerabilities.
Inventory and Warranty Tracking
We keep track of all your hardware for you. You'll always know what you have, how old it is, and your warranty status.
XenManaged | Server
Unlimited Support
We support your server - always. Brand new, foreseen maintenance, unforeseen circumstances. You won't get an hourly bill.
Hardware Health
Servers rely on physical hardware, which can degrade over time. Regular maintenance checks can identify failing components like hard drives, fans, or power supplies before they lead to downtime. This proactive approach allows for scheduled repairs or replacements rather than emergency fixes.
Performance Optimization
Over time, servers can accumulate unnecessary files, suffer from disk fragmentation, or experience configuration drifts that can degrade their performance. Regular maintenance, such as cleaning up disk space, defragmenting databases, and reviewing configuration settings, helps ensure that the server operates at its optimal speed and efficiency.
Software Updates
Software running on servers, including the operating system and applications, need to be kept up to date. Updates can fix bugs, introduce new features, and improve performance. Regular maintenance ensures that all software components are current, which can enhance functionality and security.
XenManaged | Network
Unlimited Support
We support your firewall and switches in an ongoing manner, adjusting policies and network traffic as needed.
Custom Configuration
We'll customize the configuration of switches and firewalls to meet your specific business needs, to improve network efficiency and security.
Performance Optimization
We manage switches and firewalls to optimize network performance, ensuring efficient data flow and reducing bottlenecks. This leads to improved application performance and user satisfaction.
Continual Monitoring
Continuous monitoring of firewalls and switches ensures that any issues are identified and addressed promptly, minimizing potential downtime.
Threats are persistent and evolving
In the fast-evolving world of cyber threats, it’s becoming increasingly clear that the traditional guards like antivirus and malware protection are struggling to keep pace.
Threats are out there. Accounts are being hijacked, money is being stolen, and data breaches are announced left and right.
How do you protect your computers if antivirus isn’t good enough?
Data Breaches & Ransomware
One of the most immediate and severe consequences of cyber threats is the unauthorized access and theft of sensitive data, such as customer information, employee records, and intellectual property. This not only leads to financial losses but also damages trust and can have legal repercussions.
Operational Disruption
Cyber attacks like ransomware can cripple an organization's operations by locking out access to critical systems and data. This disruption can lead to significant loss of business.
Financial Costs
The financial impact of a cyber attack can be substantial, including the costs of remediation, ransom payments (in the case of ransomware), increased insurance premiums, potential legal fees, and fines for regulatory non-compliance. Small and medium-sized businesses may find these costs particularly burdensome.
Legal & Regulatory Penalties
Organizations may face legal actions and regulatory fines if they are found to have been negligent in protecting data or failing to comply with data protection laws, such as GDPR in Europe or CCPA in California. These penalties can add to the financial burden of recovering from an attack.
How to secure your computers
Modern workstation security comes in the form of detection and response.
Think of it as a cybersecurity powerhouse that pulls together data from all endpoints, painting a comprehensive picture of potential cyber threats. It’s like giving each computer its own security guard.
This guard vigilantly monitors the system, not just for known viruses like traditional anti-virus software but for a whole gamut of cyber nasties – ransomware, unknown malware, and suspicious activities.
It’s like having a super-intelligent system that knows how things are supposed to run and raises an alarm when something seems off.
It fills a crucial void left by traditional anti-virus protection. With cybercriminals churning out new threats daily, old-school defenses often fall short. Workstation Security steps in to detect and neutralize threats that your regular anti-virus might miss, offering a comprehensive shield against all forms of malware.
Interestingly, Workstation Security can also be a financial safeguard. In today’s shifting cybersecurity landscape, cyber-insurance has become a go-to for businesses seeking protection against tech-related risks. Many insurers are now either mandating Detection & Response solutions for coverage or offering lower premiums to businesses that use them.
Lastly, it’s a safety net against human error, often the Achilles’ heel in business cybersecurity. Despite the best training, mistakes happen. But if you’re protected, even if an employee accidentally downloads a malicious file, the system steps in to quarantine and eliminate the threat before any real damage is done.
Flexible, modern endpoint security
with 24x7 detection & response service
XenSecure Security Defense is an advanced security solution that provides holistic protection by integrating various security products into a cohesive system that continuously collects, correlates, and analyzes data from across different layers of an organization’s digital environment. Implementing a 24/7 security can address the pain points caused by cyber threats in several ways:
Enhanced Detection and Response
DR systems improve the detection of sophisticated threats by leveraging advanced analytics, machine learning, and artificial intelligence to analyze data from endpoints, networks, cloud services, and applications. This comprehensive visibility allows for the early detection of anomalies and potential threats, enabling quicker response times to mitigate damage.
24/7 Automated Threat Response
XenSecure automates responses to identified threats, reducing the need for manual intervention and accelerating containment. This automation can help prevent the spread of malware, such as ransomware, thereby minimizing operational disruptions and the potential for data loss.
Proactive Threat Hunting
With 24/7 monitoring and the integration of intelligence from various sources, XenSecure enables proactive threat hunting. Security teams can identify and investigate suspicious activities before they result in significant damage, thereby enhancing overall security resilience.
Improved Compliance and Reporting
XenSecure can help organizations comply with regulatory requirements by providing comprehensive logging, monitoring, and reporting capabilities. Automated compliance reporting can reduce the administrative burden on security teams and ensure timely adherence to regulatory standards.
Disaster Can Take Many Forms
Natural Disaster
Natural disasters are an unavoidable reality – and they come at a high cost to your business when key systems are damaged.
System Outages
Hardware, software and data centers can all fail. When they go down, your business needs stay up and running.
Ransomware
Increasingly more prevalent, ransomware attacks can strike organizations of all sizes. Peace of mind comes from knowing your data is recoverable at any time.
Human Error
One of the most common threats to your business continuity is human error. This costly disaster is frequently unintentional and difficult to prevent.
Imagine if you started your business day only to find that all of your data was gone. We’re talking years of customer details, financials, and those proprietary files you can’t replace.
It’s a gut-wrenching moment. This disaster isn’t just about missing files; it’s the trust you’ve lost, the chances that slip away, and that crushing feeling of powerlessness.
Sadly, this isn’t some far-fetched story. It happens all the time with natural disasters, hardware crashes, data corruption, or cyberattacks.
If the data loss is from security breach, it’s more than a minor setback. It’s like your digital space has been invaded.
Suddenly, you’re left exposed, your defenses seem weak. The fallout spreads way beyond the initial shock.
Your clients start doubting if their info is safe with you. The reputation you’ve worked tirelessly to build? It can shatter in no time.
The aftermath of data loss or system hiccups can be devastating in the long haul.
The financial hit is just the tip of the iceberg – lost sales, fines for not following rules, and the steep price tag for emergency fixes.
But what about the hidden costs? Missed opportunities, a tarnished reputation – these wounds can take years to heal.
Businesses might struggle to get back on their feet, win back customer confidence, or worse, might have to shut down.
Behind these facts and figures, there’s a personal story. It’s about stress, worry, and endless nights without sleep.
Business owners are on the front lines, wrestling with the uncertainty of bouncing back and the fear of letting everyone down.
The emotional and mental strain can be crushing, often more daunting than the technical side of fixing things.
Solve the problem
What if you never had to deal with this type of headache? What if you never had to worry about losing any of your data at any time? Is that even possible?
Yes, it is completely possible.
In the face of potential data disasters, it’s essential to understand that these challenges are not only manageable but also preventable with the right strategies in place.
A study by the University of Texas found that 94% of companies suffering from a catastrophic data loss do not survive – 43% never reopen and 51% close within two years. However, the flip side presents a more hopeful scenario:
Businesses that implement robust backup and disaster recovery plans stand a significantly higher chance of survival and continued success.
Companies that prioritize data protection and recovery strategies often witness not just a reduction in data-related crises but also a marked improvement in operational efficiency and cost savings.
According to the National Cyber Security Alliance, 60% of small and medium businesses that lose their data will shut down within six months.
Conversely, those with effective data recovery solutions in place not only avoid this fate but also often gain a competitive edge in their market.
Time is of the essence when it comes to recovering your data. The Ponemon Institute reports that the average cost of downtime for businesses is approximately $5,600 per minute, which translates to significant financial losses.
Being able to recover data quickly, and maintain business continuity, will significantly reduce these potential losses.
More importantly, rapid action in the face of a data disaster can mean the difference between a minor setback and a business-ending event.
The journey to a secure and resilient business environment isn’t just about implementing technology; it’s about adopting a mindset of continuous improvement and risk management.
IBM’s Cost of a Data Breach Report highlights that companies with fully deployed security automation experienced around half the data breach costs compared to those without such automation.
This evidence strongly suggests that investing in advanced backup and disaster recovery solutions is not just a safety measure, but a smart business strategy that can lead to significant long-term savings and stability.
Understanding that the solution to data disasters is not only accessible but also integral to the longevity and success of your business is the first step towards resilience.
Companies that embrace this approach find themselves not just surviving, but thriving, even in the face of potential digital crises.
The path to a secure and prosperous digital future is well-trodden and proven; it’s a path that any business, regardless of size or industry, can and should embark upon.
Never lose your files,
or access to them.
Our XenProtect service can be implemented on a server level and/or workstation level to protect all your vital data wherever you have it located.
It protects your business by always having your data available to recover – no matter what. Not just “backed up” but available in times of need to ensure business continuity.
Image Based Backups
Eliminate the potential for unusable backups.
Cloud Storage
Replicated offsite storage eliminates physical damage or theft.
Total Server Protection
Data, operating systems, applications, and configurations — full image-based backup so everything on your server is protected.
Recovery in Minutes, Not Weeks
In the event of an outage from any cause, your business will be up in running quickly, whether your team is in your office or working remotely.
Never Pay a Ransom
Never pay the ransom – Backup Images are safety archived to ensure recovery in the case of malware and ransomware.
Trusted Backup Provider
Your backups can be sent on-site to secure and compliant data centers, where cloud services are backed by a 100% cloud service-level agreement.
Comprehensive Cloud Solutions for Your Business
The cloud is a fancy way of saying offsite servers. Many businesses still have onsite servers in a room somewhere.
“The Cloud” involves utilizing servers offsite.
Onsite or Cloud
Which solution is right for you?
In the fast-evolving world of cyber threats, it’s becoming increasingly clear that the traditional guards like antivirus and malware protection are struggling to keep pace.
Threats are out there. Accounts are being hijacked, money is being stolen, and data breaches are announced left and right.
How do you protect your computers if antivirus isn’t good enough?
Onsite
Upfront Expense
Larger upfront capital expense for purchasing equipment.
Monthly Expense
Ongoing expenses are oftentimes lower than cloud, and predictable.
Scalability
Scaling is more difficult, requiring additional purchasing and installation of hardware if resources get maxed out.
Physical Risk
On premises is susceptible to physical risks such as natural disaster and theft.
Internet Speed
Data and applications are onsite, making internet speed less of an issue.
Cloud
Upfront Expense
There is minimal upfront expense to move to the cloud
Monthly Expense
Oftentimes larger monthly operating expense than onsite
Scalability
Scaling is extremely easy. Assign new resources as your organization grows. Only pay for what you need.
Physical Risk
Hosted in a secure data center, virtually eliminating physical risk.
Internet Speed
Internet speed is very important, however remote access is less difficult.
Is Onsite or Cloud better?
It may not be completely clear to you which of the two options are the “winners.”
That’s because it does greatly depend on your organizational needs. The following are the primary considerations in determining if Cloud Computing is right for you.
- How fast you plan on growing
- How many locations you currently or plan on having
- how many remote users you have, or plan on having
- The applications, databases, and data currently on the onsite servers
- Operating budget allocated to IT services
Get better service AND pay less money!
With our cutting-edge solutions and personalized support, we empower businesses to enhance communication efficiency and productivity.
Elevate your communication
You don’t have time to be tied down, why should your phone be?
Xennect VoIP business phone service frees you and your employees to work productively, securely, and efficiently from anywhere.
Experience crystal-clear calls, advanced features, and unparalleled reliability that keeps your team connected and productive.
All with the superior managed approach that Xentric offers.
Increased Productivity
You're not tied down to your office desk. That means you and your team can take calls anywhere, perfect for remote and hybrid work.
Flexible and Scalable
VoIP is packed with features. Choose what fits your business today, and easily change for tomorrow.
Save Money Every Month
Expect to save a massive 30%-50% over traditional phone systems. Have a different VoIP service already? You'll still save money!
High Reliability
99.999% uptime means rock-solid calling that you can rely on for your business.
VoIP offers better call quality and reliability than traditional phone lines.Business Continutity
Keep your business running, even if the power goes out!
Easy to Use
Powerful tools, but simple to use.
Top Benefits of VoIP
Advanced Communication Features
Cut the cord! Call from anywhere
Mobile Phone
Answer your phone anywhere, just like you were at your desk!
Everything uses a company number, keeping business in the business, and protecting personal cell numbers.Desktop Phone
Tried and true, desktop phones are loaded with options programmed for your business.
Desktop App
No phone? No problem! Use the app right on your PC as if it were a physical phone.
Take it to the next level...integrate it with Microsoft Teams.
Manage internal operations and promote business development
Call Recording
Review history with recordings. Review calls, filter, and download.
Business Texting
Specific person or shared with a team, SMS/MMS allows you to send and receive messages from a business line.
Voicemail Transcription
Receive email transcripts of voicemails received. Quickly see which calls need to be addressed first.
Call Center
Agent and supervisor roles. Queuing and ring status. Audio monitoring (listen, whisper, and barge).
Fax
Faxing for the 21st century. Utilize a fax device, fax to email, email to fax. Notification of success or failure. HIPAA compliant.
Call Routing
Set up call queues to ring who and how you want: Linear cascade, linear hunt, ring all, round robin.
Menu Navigation
Auto attendant serves as an interactive voice menu to guide incoming calls.
Easy Support and Management
White Glove Setup and Management
It's easy to get started. We set everything up for you!
Unlimited Support
Our team is here for your team - just Email, Text, or Call
Local Los Angeles Team
No outsourcing to other countries. You reach out and it's us that responds!
Partnered with best-in-class technology
We don’t service you with cheap, consumer-grade tech. We vet all of our partners to make sure they meet our standards so you get quality.
Empower Your Business
It’s easy to transform your IT. Let us show you how!
1. Contact Us
Get a free 15 minute assessment
2. Let us guide you
We'll craft you the perfect IT solution
3. Give the OK
and free yourself from tech troubles